Refund Policy
Last updated: 02/08/2026
At Summit Legacy we stand behind the quality and intention of our guided letter template. We want every father who uses it to feel greater clarity and connection after completing the process.
Satisfaction Guarantee
If you complete the template and do not feel increased clarity or connection, contact us within 30 days of purchase at: info@summitlegacy.com.au
We will issue a full refund - no questions asked.
To be eligible for this guarantee you simply need to:
Have purchased the product with the last 30 days, and
Confirm that you have worked through the guided template.
How to Request a Refund
Email: info@summitlegacy.com.au with:
the email address used for the purchase
A brief note that you would like to use the satisfaction guarantee
We will process approved refunds with 5-7 business days. Refunds are returned to the original payment method.
Technical Issues
If you experience a technical problem that prevents you from accessing the product, contact us immediately at info@summitlegacy.com.au. We will resolve the issue or provide a full refund.
Important Notes
This guarantee applies to the digital letter template and guided writing experience.
Once a refund is issued, access to the product will be removed.
We do not offer partial refunds or exchanges for other products.
Our goal is simple: to help Fathers create a meaningful legacy letter for their children. If the process does not deliver clarity and connection we intend, we will gladly refund your purchase.